They may or may not let you keep it for free but the decision must be Amazon's, not yours. I totally missed the part about Amazon saying no need to return. If you purchase an AutoRip-eligible CD or vinyl record as a pre-order, the MP3 version of the music on the album will typically be added to your Amazon Music Library on release day. I accidentally ordered Amazon Prime UK instead of Amazon Prime. I still didn't even get my money back. If they did the agent would get docked pay. CPU: AMD Ryzen 3600 / GPU: Radeon HD7970 GHz 3GB(upgrade pending) / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro. First: share to improve GetHuman4087286's odds. I reached out to DJI's support again … Either way, Amazon doesn't care. Yesterday (May 11th), I received my shipment from Best Buy as they had promised. They can still leave you neg feedback and I found several negs towards people who drop ship as buyer will always think they got ripped and you made money from doing nothing. For one of the orders that I cancelled, I sent the cancellation request before it shipped, but didn't get the cancellation confirmation and refund until it said it had already shipped. Posted in PC Gaming, By If your order shipped directly from a seller and … Hey, I ordered an album on the 21st of November but, later I realized that I couldn't pay for my PC parts if I paid for it so, I canceled the purchase and, they refunded the money to my card. Your refund has been issued." I agree with @Lady Fitzgerald but on the other hand it clearly says you don't need to send it back. Well, if Amazon is to be believed, it can get to him in less than a day, across multiple states, even if it hasn’t shipped yet. I called CS, and was told that they see the cancellations, but they couldn't stop them from being shipped. Don't dilute by always trying to focus on, and drag conversation back to, . That's a critical difference. Today I looked at my order status, and see they were both shipped! Contact the customer apologizing, and ask them to contact Amazon in reference to this order, with Original Order #, and authorize Amazon to RE-CHARGE their account for the sale price. First of all, you REQUESTED a refund from Amazon. this is standard fare. The page said that they hadn't shipped yet, plus I haven't gotten the confirmation email either. Started 1 minute ago Heres the thing, someone apparently hacked my account and bought an item that I didn't want. Help with my Amazon issue. Make sure to quote or tag people, so they get notified. That means that Amazon knows that they sent you the item, and they don't care. Phone ebay and tell them you shipped an item to the customer and then you cancelled it by mistake. In general, there are laws which govern whether you can keep an item or not. In the meantime, I received my order, but it looked to me like I still hadn’t paid for it. Started 1 minute ago All depends I guess. But instead of digging through the orders and pulling it out they likely just decided to let it go still. Posted in Power Supplies, By You're account would be in good enough standing for them to accept the loss. I cancelled two orders a few days ago, and received confirmation for both. > 1. Hey, I ordered an album on the 21st of November but, later I realized that I couldnt pay for my PC parts if I paid for it so, I canceled the purchase and, they refunded the money to my card. You could always just refuse the package when it's delivered. That's a good point - it looks like rather than processing the order as a cancellation, they processed it as a refund with no return instead. Had the words "there's no need to return your item" not been there, this would be different. Usually the music is added to your Amazon Music Library right away, but in some cases it can take up to 48 hours after your order has shipped. The money was taken out of my account at the time of the order, then the order shipped. Hopefully it won't happen next time. In USA, if you receive an item you did not order, you are LEGALLY entitled to keep it, because this counts as "unsolicited goods" and companies cannot send people unsolicited goods. Judge the product by its own merits, not by the Company that created it. Posted in Troubleshooting, By One of the most common reasons a delivery can take longer than usual is if you’ve bought an item where delivery isn’t fulfilled by Amazon. Hey, I ordered an album on the 21st of November but, later I realized that I couldn't pay for my PC parts if I paid for it so, I canceled the purchase and, they refunded the money to my card. Meanwhile when I logged onto the merchant's website, I saw the status of my order marked as "Refunded" but I haven't received any refund yet. Unless your buyer asks Amazon to reinstate the charge, you have no recourse. Amazon couldn't find what happened to the item so they simply sent a 2nd one next day shipping. Don’t pursue. How Long Does Amazon Take to Refund a Cancelled Order? Or you can keep it. And stop doing that. If you cancelled the order and received the refund after it had already shipped – for example, if it was delayed in transit for a really long time or mis-delivered and then re-routed to your address - then it’s only fair to at least cover the postage to return it. That is one of the many problems that will happen to sellers that do not have any inventory. So here's the deal. This is false right not i have a pre ordered game in my cart that has been out for a few days and still not shipped or even processed with the game readily available at local stores in my area. We cancelled number... GetHuman4087286's customer service issue with Amazon from December 2019. Stop and think a second, something is more than nothing. One has to be proactive, not reactive, to ensure the safety of one's data so backup your data! If you can persuade the customer, you get paid, if you can’t you don’t. I noticed the "There's no need to return your item. Whether they charges his CC or not was still not answered. Cancelled order but still charged before shipping I purchased some laptop from Amazon but when I did I didn't really get charged, I checked that (supposedly, in Amazon you get charged until your product gets shipped). If an Amazon order has been canceled, that simply means it wasn’t marked as shipped. Did you sign for it? But today the order shipped for some reason. As long as anyone is oppressed, no one will be safe and free. Contact the customer apologizing, and ask if you can send a PREPAID return label so they can return the product. 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